Support
Need a hand? Most answers are below. Otherwise, write to us directly — we reply fast.
Frequently asked questions
How do I restore my purchase on a new iPhone?
Install the app with the same Apple ID used at purchase. Open Settings (bottom-right tab), then tap "Restore my purchases". Everything unlocks in a few seconds.
How do I export my games?
Go to Settings → Export my games. The app generates a file you can send via email, iMessage, AirDrop or save to iCloud. To restore, use "Import a backup" and select the file.
Do I lose my data if I change iPhone?
Yes, because all data stays on your device. Before switching iPhones, export your games (see above) and import the file on the new device.
Is the purchase a subscription?
No. It is a one-time purchase of €3.99, for life. No renewal, no surprise. You keep access to the premium games and advanced statistics permanently on all devices linked to the same Apple ID.
I can't complete the purchase
Check the following:
- your iPhone is connected to the internet at the time of purchase (afterwards, the app can run offline) ;
- in-app purchases are allowed in iOS Settings → Screen Time → Restrictions ;
- a payment method is set up on your Apple account.
If the problem persists, write to us with a description of what's shown on screen — we reply within 48 hours.
Can you add a game I play?
Email us the name of the game and the scoring rules. We review every suggestion and prioritize the most requested ones.
I found a bug in the score calculation
Write to us with:
- the name of the game concerned ;
- the action you took (bid, tricks, bonuses...) ;
- the expected score and the actual score (a screenshot helps a lot).
Contact
Email:
[email protected]
Reply within 48 business hours.